Our Care Team

Office Manager
Annette is an Iowa native and joined the team here at Animal Care Hospital in the fall of 2000. Her favorite part of the job is seeing clients reunited with their happy, healthy animal companions after an extended hospital stay.

Annette and her husband have two daughters and three beautiful grandchildren. They live on a farm passed down to Annette through multiple generations with cattle, four horses, and a dog named Zeta.
Veterinary Technician
Brenda has fond memories of time spent on her grandparents’ farm while she was growing up—she bottle-fed calves with her grandmother and helped her grandfather tend to the barn cats. Her early experiences left a permanent impression, and her passion for animal care never wavered. Brenda is proud to have served the Cedar Rapids area for more than 11 years as one of Animal Care Hospital’s veterinary technicians.

Brenda is originally from Anamosa, Iowa and attended Kirkwood Community College to study veterinary technology. She completed a summer internship for her schooling right here at Animal Care Hospital, and was happy to accept a job offer in 2005. Brenda says there hasn’t had a dull moment here at the clinic since!

In her time away from work, Brenda likes to read, study history, and crochet. She and her husband now share their home with a kitten and hope to find it a playmate sometime soon.
Head Veterinary Technician
Chris was raised on a farm west of Springville, Iowa, where a love of nature and science blossomed early on. His involvement in the 4-H program and the Future Farmers of America organization only deepened his passion for animals—veterinary medicine was the obvious career choice.

Chris began working for Animal Care Hospital as kennel worker and assistant in 1996, completing his veterinary technology degree in 2000. That same year, he also took over inventory-management duties, and in 2006, he accepted a promotion to Head Veterinary Technician.

Chris excels in pet dental cleaning—there are few things more satisfying for him than seeing a clean, happy mouth heading out the door after an appointment. He also has a special affinity for senior pet care.

Outside of work, Chris enjoys spending quality time in nature hiking, hunting, biking, and kayaking. He has one pet of his own at home: Ink Blot, a senior cat who is always at the front door to meet him when he arrives home.
Veterinary Technician, Kennel Assistant
Courtney grew up here in Cedar Rapids, and she can’t remember a time when her family didn’t have pets around the house. Her mother always had a huge heart for animals, and Courtney inherited that trait—for her, getting to help pets live the best lives possible is a dream come true!

Courtney launched her pet-care journey by signing on as an Assistant Manager at a local pet store. It wasn’t long before she realized that she wanted to help the area’s animals in a more hands-on way. That’s when she decided to dive headfirst into the world of veterinary medicine! Courtney joined the Animal Care Hospital family in October of 2018, and hasn’t looked back since. She’s especially fond of running blood samples in the lab, examining tests under the microscope to find things she can’t see with the naked eye, and performing X-ray scans. Most of all, Courtney loves interacting one-on-one with the pets and animal parents of Cedar Rapids.

Away from the office, Courtney can be found playing sand volleyball, going on nature hikes, or relaxing at home with her menagerie of pets. She shares her life with Max, a laid-back English Bulldog; Lucky the standoffish cat; a black cat named Mamba; two Leopard Geckos who go by Leonard and Little Foot; and a four-and-a-half-foot long ball python.
When it came time for a career change, Kim had a thought: how could you have a bad day when you’re surrounded by adorable animals at work? For her, joining the veterinary profession simply made sense. She’s proud to meet and greet pets and their loving owners here at Animal Care Hospital’s front desk!

Kim was born and raised in Phoenix, Arizona. It was there that she met her husband, an Iowa native. Upon visiting the Midwest to meet her husband’s family, Kim fell in love with the region and the pair decided to relocate. That was 18 years ago—Kim has lived in the area ever since.

Outside of animal care, Kim’s interests include golfing, playing bingo, and traveling. She looks forward to adding a few pets of her own to her family in the near future!
Veterinary Technician
Mercedi has enjoyed spending time around animals for as long as she can remember. Watching her grandmother’s dog give birth to a litter of puppies made a special impression—Mercedi knew that she wanted to help pets in whatever way she could. For her, working as a member of Animal Care Hospital’s front-desk team allows her to use her people skills to better the lives of both animal owners and their adorable pets!

Mercedi is a Cedar Rapids native and became a member of the clinic family in June of 2018. She’s thrilled to help the pets and owners of her hometown, and especially loves meeting new pet parents and keeping up with the fast-paced nature of the hospital.

When she’s not here at the clinic, Mercedi enjoys hiking, traveling, meeting new people, and doting on her own pets at home. She has a sassy Min-Pin named Chica and a laid-back cat who goes by Maya.
Sue has owned pets all her life. She’s no stranger to the unconditional love and steadfast loyalty of pets—she’s always known that she would love to give something back! That’s why Sue decided to join the world of veterinary care. She’s a member of the reception team here at Animal Care Hospital.

Sue was born in Cedar Rapids but grew up in Clinton, Iowa. She joined the United States Army after high school, serving for five years, before beginning her career in city government. Sue would work for the government for the next 31 years before retiring, and it was at that point that she knew that her next chapter had to involve animals. When she came across an open position here at Animal Care Hospital, she knew that it was the perfect opportunity to use her background in a pet-care setting. The rest is history—Sue has been a member of the clinic family ever since!

Around the hospital, Sue enjoys working with technology and meeting the area’s pet owners on a daily basis. She especially loves getting to see the special bonds that pets share with their human counterparts!

Outside of work, Sue enjoys traveling—she has special memories of visiting Finland, and she even lived in Mexico for a time before attending the Army’s basic training. She also loves to dote on her own animal companions at home. Sue shares her life with Buzz Lightyear (Buzzy for short), a sweet terrier mix, as well as a proud Jack Russell/Shih Tzu mix named Ella and a cuddle-loving Beagle/Whippet mix who goes by Maizey.
Veterinary Technician
Tiffany has always had a way with animals, so when the time came for her to search for a new and exciting career, veterinary medicine seemed to be a perfect fit. She’s now a veterinary technician with the Animal Care Hospital team.

Tiffany is originally from California, where she and her family had a variety of pets and often took in stray or injured animals as well. Her family moved to Iowa when she was 19 years old, and after working as a nanny for a short time, Tiffany decided to pursue her passion for animal care.

Tiffany joined the Animal Care Hospital team to gain real-world experience and complete her internship before receiving her certification as a veterinary technician in 2014. Her favorite parts of the job are performing dental cleanings and having the opportunity to learn something new every day in the clinic’s busy environment.

Aside from her interests in the world of veterinary medicine, Tiffany’s primary focus is her new baby boy! She also enjoys practicing her photography skills and traveling across America—she’s already been to more than half of the states and plans to eventually visit them all.


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